Key Responsibilities
Billing Excellence
• Ensure on-time billing of all customer transactions
• Maintain maximum billing accuracy without any deviations in rates, discounts, or taxes
• Create a “WOW Moment” at the billing desk with professional, courteous, and confident interaction
• Ensure billing aligns with POS system data and invoice policies
Cashiering & Revenue Reconciliation
• Daily revenue reconciliation and ledger updating with system accuracy
• Collect and record all forms of payment (Cash / Card / UPI / EMI / Vouchers)
• Ensure timely banking and deposit of cash/cheques, with documentation
• Adhere strictly to discount policies; no unauthorized deviation
• Maintain GH (Gold Holding) records with valid customer photo ID proofs
Process Compliance
• Timely upload of STM (Stock Transfer Memo), GR (Goods Receipt), and POSS Master data
• Ensure accurate verification of Brand Quality Exchange Program and Gold Exchange Program items while receiving from the RSO
• Maintain physical and digital documentation for audits
Reports & Lean Retailing
• Prepare and submit sales metrics reports, including product category-wise billing
• Maintain daily revenue reports and ledger summaries
• Share timely commercial audit reports and compliance logs
• Support in bill time reduction, queue management, and lean initiatives for improved customer experience
Key Requirements
• Minimum 2–4 years of experience in cashiering or billing in luxury retail, hospitality, or jewellery sectors
• Strong proficiency in POS systems, Excel, and basic accounting
• High standards of integrity, accuracy, and customer interaction
• Ability to handle multiple payment modes and reconciliation without errors
• Effective communication in English and at least one regional language (Kannada / Hindi / Tamil / Telugu)