Manager & Senior Manager

Colombia Petro Chemical Pvt Ltd

• Industry: Oil & Gas / Energy / Power
• Openings: 1
• Location: Bandra, Mumbai

Position: Sr. Sales Coordinator
Location: Bandra, Mumbai
Reporting to: CMD
Experience: 10+ years in sales coordination, preferably in industrial/B2B sectors
Industry: Petrochemicals, Chemicals, Oil & Gas, Paints & Coatings, Engineering Products, Lubricants, APIs, Industrial FMCG, Logistics

Objective

Efficiently manage and coordinate sales operations across zones and verticals, ensuring documentation accuracy, timely communication, and backend support for order execution, dispatch, and collections.

Key Responsibilities

Core Functions

• Maintain updated records and communication logs for all customers.
• Track sales visits and oversee Sales Managers by product, segment, and zone.
• Directly reach out to customers for follow-ups, clarifications, feedback, and credit communication.
• Ensure monthly KYC completion for all active customers.
• Ensure adherence to sales formats and processes across verticals.

Sales Coordination & Documentation

• Generate and follow up on sales leads, referrals, and inbound inquiries.
• Prepare and send quotations, Proforma invoices, and commercial offers.
• Process and acknowledge customer orders with delivery timelines.
• Maintain organized digital and physical records of all documents.

Reporting & MIS

• Submit daily/weekly/monthly reports:
  • Zone-wise sales activities
  • Pending orders, dispatch status
  • Lead conversions
  • Payment MIS and KYC status
• Maintain updated customer data for MIS purposes.

Internal Coordination

• Coordinate daily with Factory Managers, Sales Heads, Zonal Teams, and Logistics.
• Ensure timely planning of dispatches and release of necessary documents.
• Act as the communication bridge across departments for pre- and post-order activities.

Client Support

• Handle all pre- and post-dispatch formalities and documentation.
• Maintain regular updates with clients on delivery timelines and satisfaction.

Tender & Market Support

• Assist in tender documentation, certifications, and declarations.
• Track competitive pricing, industry trends, and new product demand.
• Support sales teams with administrative and document control tasks.

Payment Follow-up & Credit Control

• Follow up with clients as per credit terms.
• Escalate overdue accounts to Finance and Sales Heads.
• Document all communication related to collections.