Job Title: Senior Manager / Manager – Hospitality
Job Description:
We are looking for a dynamic and experienced professional to oversee day-to-day operations, guest relations, and team performance in our hospitality unit. The ideal candidate should have strong leadership skills, customer service orientation, and operational knowledge of the hospitality industry.
Key Responsibilities:
- Manage and supervise daily operations of the hotel/property
- Ensure excellent guest experience and handle escalations
- Lead, train, and motivate staff for service excellence
- Monitor budgets, expenses, and operational efficiency
- Maintain compliance with health, safety, and hygiene standards
Requirements:
- Bachelor’s degree in Hospitality or related field
- 5–10 years of relevant experience in hotel or hospitality management
- Excellent communication and interpersonal skills
- Strong leadership and problem-solving abilities
Location: Mumbai